Protecting Your Data

onepoint Privacy Policy

At onepoint we take your privacy very seriously. We will never make your personal details or your user data available to any 3rd person or organization – of course within the limits of applicable law. And we fully respect your preferences regarding email and other communication from us.

Personal Information

We will only collect and store personal information as far as we need it in order to process inquiries you are submitting such as download, trial, or quote requests. We will also need basic personal information such as the name and email address of your administrative onepoint contact for things such as license file updates and invoicing. Your personal information will of course not be shared with 3rd parties. Please note also that we are not providing consumer services, we are a business-to-business solution provider.

Company Information

We need your company information including company name, address, as well as VAT-ID number for companies residing in the European Union for providing you with proposals, to process and fulfill orders, as well as for invoicing purposes. As we do not share personal information with other parties, we neither share company information.

Intellectual Property

All the data you enter in onepoint PROJECTS is your data, it belongs solely to you. This also means that you naturally retain the sole intellectual property of your data. Your projects are your projects only.


We do all we can to keep your information and your data strictly confidential. All our employees have signed non-disclosure agreements, and access to the cloud database level is restricted to only those employees who really need it in order to maintain them.

Cloud Storage

If you are using our cloud services your user data is stored in data centers managed by leading cloud storage provider Softlayer, an IBM company. User data from companies located in the US, Canada, or other parts of the Americas is stored in the San José, CA datacenter, while user data from European companies is stored in the Frankfurt data center in Germany.


All communication between your web browser and onepoint’s cloud servers is encrypted via strong SSL encryption – authenticity is ensured via server-side certificates. While there is no such thing as an unbreakable system, hardware firewalls and regular security patches make sure that we provide a high level of security for our clients.


While we need to be able to send you important updates, billing, and status information regarding the services and software we provide, you are in full control of what other communication you want to receive from us. You can separately subscribe to and unsubscribe from promotional messages such as, e.g., the invitation to our annual user meeting, as well as our quarterly newsletter, the onepoint REPORT.


As basically every other commercial website and cloud service worldwide we also rely on so-called cookies to provide session management and similar services. We also use Google Analytics to analyze and optimize our website in order to provide you with the best possible user experience. By using our website and services you accept our usage of cookies, as without cookies our services simply would not work.


This privacy policy is effective as of July 15, 2016. We reserve the right to update this policy in the future, but will alert you to any changes that we have made on this website. By continuing to use our website or services you are accepting our privacy policy.

Contact Us

onepoint PROJECTS GmbH
Dr. Auner Strasse 22/4
8074 Raaba/Graz

Please feel free to contact us regarding any questions about onepoint’s privacy policy at

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